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الاثنين، 9 أبريل 2018

Jeff Prestridge: Personal finance firms need to bridge the gender gap

Jeff Prestridge: Personal finance firms need to bridge the gender gap

Some of us are good at managing money. A big majority, I would argue, are not.

Gender has little to do with it. Women per se are no better at coping with money matters than men. It is the underlying system that is broken and needs to be addressed.

My view is that poor financial education is to blame for this dearth of sound money management across genders. Women are no smarter financially than men – and vice versa. We all need to be better financially empowered.

Until recently, most of us left school financially illiterate. Certainly, when I left home to go to college in the late 1970s, ‘A’ levels in pure mathematics and economics did not prepare me for the harsh financial world. Far from it.

Yes, I knew my differential equations inside out and everything anyone would ever want to know about economist John Maynard Keynes, but I had no idea how to choose a bank account. Nobody warned me that taking out a credit card required financial discipline – something I lacked in my early years as parties, not pensions, took priority. I learnt the hard way that credit cards only work for you if you clear the balance every month. But it took a while for the penny to drop. It was no different with my wife. Like me, she went on to further education and completed a degree in banking and finance. She is cleverer than me, but she would be the first person to say she was no better with money than me – despite the subject matter of her degree. We were both a product of an educational system that prioritised academic learning and ignored preparation for the big bad world outside.

While financial education in schools is improving – and Moneywise has done its part in acknowledging the great work some teachers do in making pupils money smart, with its Personal Finance Teacher of the Year awards – there is still a long way to go.

Although it is now part of the secondary school curriculum – but not so at academies or free schools – money teaching remains on the periphery. Too many children still leave school without the knowledge to deal with a complex financial world. As a result, they fall all too easily into the trap of getting into debt, not helped by peer pressure, predatory lenders and social media (spending is cool). Of course, student loans have perpetuated a belief that debt is both acceptable and inevitable.

If we want the adults tomorrow to be smarter with their money, we need to encourage the government to do more to train teachers to teach money matters with confidence. That is the key issue – not whether men are better or worse with money than women..

Where I think there is a big gender gap in personal finance is in its delivery. For too long the financial services industry has been run by an exclusive band of men – well educated (more times than not), profit-centric and money obsessed. It has led to an industry that is primarily sales driven and not consumer focused.

There is no doubt in my mind that it is this male elite – and beneath them battalions of testosterone-fuelled salesmen – that has been responsible for the series of mis-selling scandals to besmirch the financial services industry’s reputation – everything from the mis-selling of endowments through to personal pensions, payment protection insurance (PPI) and an array of complex financial products.

I am sure that if the financial services industry had been more inclusive in the boardroom and in senior management positions, it would have been more customer-centric, less interested in the quick sale, and more concerned with building lasting customer relationships and we would not now have a financial services industry that is mistrusted by most consumers.

So I welcome more women in senior positions across the personal finance industry. It is happening, but at a snail’s pace. I also would love to see more women in the financial advice industry. Some of the best advisers I have sought help from have been women. Empathetic. More understanding.

One final point on gender and money. I am proud to be part of a personal finance journalism profession where there are as many women commentators as men. Between us, we are trying our hardest to do our bit to make all women and men more financially savvy.

That is what we should be striving for – an idyll where a financially educated public are well served by an inclusive, consumer-oriented personal finance industry.

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This Personal Finance Quiz Stumps Most Americans. We Explain the Answers


Pop quiz!

Don’t you just love hearing those words?

I mean, as long as the quiz is only six questions long and doesn’t count for your final grade, amiright?

This personal finance quiz from GOBankingRates may not show up on your report card, but what you learn from it will definitely show up in your banking account.

There’s no time limit, ready? Go!

How’d you do?

Don’t feel bad: Out of 2001 respondents, 97% of Americans couldn’t get 5 out of 6 correct.

One interesting thing about the results is that men and women got the same average score but got a higher correctness in different categories.

There’s definitely something to be said for brushing up on the categories you’re a little weaker in, so let’s go through the answers and find out what refreshers you need.

1. What are the three major credit bureaus?

We’re off to a good start: 60% of people got this tricky question right knowing that TransUnion, Equifax and Experian are the three major credit bureaus.

A not-surprising 25% thought Visa, Mastercard and American Express were credit bureaus. While they are credit card companies and using their products can lower or improve your credit score, the companies don’t measure it like a credit bureau.

Who knew it best? Women 35 to 44 years old.

2. A 401(k) refers to a tax credit for retirement. True or False?

We’re slipping a little bit now.

Only 51% of respondents knew this question is false. It’s another tricky one, though, because a 401(k) is a tax shelter, not a tax credit.

A tax credit reduces the amount you owe in taxes, which can result in a bigger refund or just a smaller tax bill. Tax credits are nice, but only certain people qualify for them.

A 401(k) is great because it allows you to deduct cash from your paycheck so that it goes straight to investments without being taxed. That tax is money you’d be giving the government, but with a 401(k) you can put it away and let it’ll grow in your favor!

Who knew it best? Women 65 and over.

3. Of the following, what best describes what “APY” is?

This is where we fall off the rails.

APY stands for annual percentage yield. Now maybe if that was one of the answers more people would’ve gotten it right.

The correct answer was “annual rate of return accounting for compound interest.” Only 12.55% of people answered correctly.

It looks like 55% were obviously just looking for letters to fit the acronym because they thought it was “Annuity payout per year.” I have to admit, I got this one wrong.

APYs are the interest payouts used for investments, while APRs are the interest charges used for loans. Annuity payouts don’t have an acronym. And while we’re at it, you should know what an annuity is.

Who knew it best? Men 45 to 54 years old.

4. Income does not impact your credit score. True or False?

This one’s a little better but still sad, mostly because it’s the most straightforward question on the quiz. Only 40% of people got it right.

The five factors impacting your credit score are:

  • Payment history
  • Credit usage
  • Length of credit history
  • Credit mix & types
  • Recent credit

Income does not impact your credit score. You can be super rich and have a crappy credit score if you never pay your credit card bills. You can also have a perfect credit score but only $2 in the bank.

Who knew it best? Women 18 to 24 years old.

5. What does a CD offered by a bank stand for?

We’re heading back in the right direction! Almost 66% of respondents knew that CD stands for Certificate of Deposit.

But do you know what a Certificate of Deposit is? You give money to the bank, which then holds onto it for a period of time, usually six months to five years. At the end of that time you get access to your money again and to the interest it accumulated, the APY.

CD’s tend to have a higher APY than high-yield savings accounts. But unless you can predict the future, they may not be worth the risk of needing that money before it’s available again.

Who knew it best? Men 65 and over.

6. What’s the difference between a savings account and a checking account? Please select all that apply.

This one had two correct answers: 55% of people knew that checking accounts are designed for regular use, and 44% knew savings accounts are designed for investing longer-term.

The word “investing” was deceiving.

Turns out 30% of people thought only savings accounts can earn interest, which Penny Hoarders will know is untrue. There are great online banks that offer 1% APY checking accounts.

Who knew it best? Men 18 to 24 years old.

The Takeaway?

Don’t worry if you were tripped up by the wording in this quiz, but also know you have some work to do.

Ladies: We’re really up on credit scores and retirement, but we need to be putting more focus on optimizing our banking and investing in the here and now.

Gentlemen: You may know what banking products are, but you might want to check your credit score from time to time to make sure you’ll be able to get those financial products when you need them.

Jen Smith is a junior writer at The Penny Hoarder and gives money saving and debt payoff tips on Instagram at @savingwithspunk.

This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.



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As Debt Grows $1T Per Year, the President Could Play This Trump Card and Save Billions

‎The White House is seriously considering a strategy to cancel tens of billions of dollars of the wasteful $1.3 trillion budget bill.  

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This Company Is Hiring Entry-Level Transcriptionists to Work From Home


Transcription is a great field to get into if you’re looking for a work-from-home job with flexible hours.

The ability to make as much as $25 per hour is pretty sweet too!

It can be a competitive industry to break into if you’re just starting out and haven’t yet built up experience. That’s why these transcriptionist job openings at Allegis Transcription are so exciting.

One of the jobs even includes free training!

These are independent contractor positions with flexible schedules that allow you to set your own hours. You must be based in the United States.

A huge shout out to Work at Home Mom Revolution for first noticing this opportunity.

And if these transcription jobs aren’t right for you, check out our Jobs page on Facebook. We post new opportunities there all the time.

Apply for These Entry-Level Transcriptionist Jobs

Allegis Transcription will train people to transcribe recorded audio files into written documents.

Job requirements include:

  • Availability to train for two to three hours per day for two to three weeks, generally from 7:30 a.m. to 3:30 p.m. PST
  • Minimum 75 WPM typing speed
  • Excellent spelling, grammar and punctuation skills
  • Good attention to detail
  • PC with Windows and MS 2010 or higher
  • Transcription foot pedal

Apply here for the Entry-Level Transcriptionist job.

Allegis Transcription Is Also Hiring Experienced Transcriptionists

Allegis Transcription is also hiring transcriptionists with a minimum of two years’ transcription experience.

Job requirements include:

  • Ability to transcribe verbatim with 98% or higher accuracy
  • Ability to learn and adhere to Allegis transcript formatting standards
  • Ability to meet weekly production target amounts.
  • Available to work with office team during business hours for onboarding/training/QA process
  • Minimum two years’ transcription experience

Preferred candidates will have:

  • Experience with strict verbatim transcription
  • Experience with insurance and/or legal transcription (or similar industry)
  • Ability to produce an average of 100 or more transcript pages within eight to 10 hours
  • Minimum 75 WPM typing speed

Apply here for the Experienced Transcriptionist job.

Lisa McGreevy is a staff writer at The Penny Hoarder. She loves telling readers about new job opportunities, so look her up on Twitter @lisah if you’ve got a tip to share.

This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.



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If You Drive, You Have to Park. Watch Out for these Hidden Parking Expenses


The next time you’re budgeting for car expenses, don’t forget to include something that’s easy to overlook.

Parking fees and fines.

A new survey by transportation-analytics service INRIX revealed that Americans spent on average more than $3,000 each on parking-related costs in 2017.

That includes anticipated expenses like buying a parking permit or sticking quarters in a meter.

But the figure also includes what INRIX calls “hidden costs.” That’s when you spend money on parking but get nothing in return.

Here’s an example. Parking space is at a premium here in sunny St. Petersburg, Florida, so The Penny Hoarder picks up the tab for passes that allow us to park in nearby garages. (One of our many awesome job perks.)  

One morning the gate at my garage failed to open, so I parked at a nearby pay-as-you-go garage instead.

The fee wasn’t too bad — $5 for the whole day. The trouble is, the garage took only cash.

I never carry cash (except for the two lint-covered nickels in the bottom of my purse), so I skipped over to the ATM to pull out a few bucks to pay my parking tab.

First, I got hit with a $5 withdrawal fee from the ATM because I wasn’t a bank customer. Then my own bank slapped me with a $5 charge for using an out-of-network ATM.

In the end, I paid a 300% markup on my $5 parking charge because of bank fees!

It also cost me a surprise $15 I wasn’t expecting to spend that week.

Now I budget some extra cash in the auto-expenses column on my spreadsheet so I have some wiggle room when my parking plans go sideways.  

But parking fees aren’t the only place hidden parking costs lurk.

“Drivers [also] waste time and fuel searching for that elusive parking spot, and they waste money overpaying for parking (like when a lot has a two-hour rate but you only need 30 minutes),” said Graham Cookson, chief economist and head of research at INRIX.

While you’re searching for hidden car costs, don’t forget about things like vehicle emissions testing fees and specialty tires or premium fuel that your car may need.

You can also keep car ownership costs down by doing your own vehicle repairs and buying the right kind of insurance to fit your needs.

Car expenses are a pain in my neck, but I won’t be able to trade my keys for a bicycle anytime soon. Meanwhile, you’d better believe I keep five bucks on me at all times for emergency parking fees — and emergency ice cream cones.

Lisa McGreevy is a staff writer at The Penny Hoarder. #TeamChocolateChip

This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.



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Work From Home Providing Smart-Home Tech Support for $10-12/Hr


Our homes are getting smarter. Thanks to the popularity of smart-home hubs and voice-operated speakers, it’s now easier to control the thermostat, lights and home security system from your phone or by voice.

As this technology increasingly shows up in households across the country, there’s a need for people who are able to help the technology-challenged learn how to use their devices.

If you’re intrigued by the growing smart-home market and enjoy helping others solve their tech conundrums, Vivint may have the job for you.

The  smart-home services provider is looking to hire work-from-home customer solutions tech support people. You’ll help Vivint customers with questions about operating and troubleshooting their smart-home devices.

Positions are available in Florida, Idaho, Minnesota, Nevada and Utah. One stipulation is that you must live within a 100-mile radius of a designated city to be considered. Check out the list of available customer solutions tech support positions to see if there is one near you.

While you’re job hunting, don’t forget to check out our Jobs page on Facebook. We post new opportunities there all the time.

Customer Solutions Tech Support at Vivint

Pay: $11 per hour with opportunity for $13 per hour after additional training

Responsibilities include:

  • Provide technical and customer support via telephone for inbound calls
  • Become an expert on Vivint’s products and learn its troubleshooting processes
  • Educate customers on how to use Vivint’s systems and products
  • Resolve customer concerns and billing questions
  • Create work orders for issues that can’t be resolved via telephone

Applicants for this position must:

  • Be at least 18 years old, and willing to work a minimum of 30 hours a week
  • Pass a criminal background check
  • Be  able to commit to working in the department for six months
  • Have a high school diploma or equivalent
  • Type 30-plus words per minute
  • Have a workspace that can secure confidential information
  • Customer service experience is preferred
  • Be detail-oriented and comfortable keeping accurate records
  • Have an ability to quickly adapt to system and process changes

Benefits include:

  • Paid time off and paid holidays
  • 401k with company matching
  • Health, dental, vision benefits to full-time employees
  • Access to additional training facilities on Vivint campuses

Click here to see all the available Customer Solutions Tech Support at Vivint.

Matt Reinstetle is a Staff Writer at The Penny Hoarder.

This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.



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Free Chipotle Alert: Here’s How to Snag Queso or Guac to Go With Your Lunch


Are you a Chipotle loyalist, but somehow don’t have the app?

Well, this deal might be for you. Actually, it’s for anybody who doesn’t have the app, but you get it.

Guacamole or queso normally cost extra, but not this time, compadres. So start planning your lunch now.

For a limited time, anyone who downloads Chipotle’s mobile app for the first time gets a free choice of either chips and queso or chips and guacamole with the purchase of a regularly priced entree.

How to Get Your Free Chipotle Queso or Guacamole

No need to get guacward when they try to charge you extra for a side.

First, download the Chipotle app and create an account by April 15. Once you create an account, the freebie offer will load into it.

When you’re ready to check out with your entree, open the app and navigate to the “View/Redeem Offers” part of your profile. Then, click on “Use Offer,” which will secure your most inner truth: free queso or guac and chips

Act fast, because the coupon expires April 21. The deal is limited to one free item per customer, and it cannot be combined with any other offer.

Follow your heart and it will lead you to queso. At least that’s where mine always ends up.

Stephanie Bolling is a staff writer at The Penny Hoarder. She doesn’t share her queso.

This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.



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My “Rich Dad, Poor Dad” Experience

Rich Dad, Poor DadWe all have them, those moments in our lives where we are presented with a crossroad.

Where each path has the potential to lead us into a totally different result.

We all wish that we could fast forward to see which path is the best option, but, unfortunately, the only way to find out is to choose one.

I had to make one of those decisions early on in my career.

One of my earlier meetings in my career was with a gentleman who had an entrepreneurial spirit.

He could see that in me as well, and had suggested that I check out the book “Rich Dad, Poor Dad” by Robert Kiyosaki.

I can’t remember if I’d heard of the book at the time, but I was definitely intrigued.  It was a time in my life when I would read any type of inspirational story and soak it up like a sponge!

If you’ve never heard of “Rich Dad, Poor Dad”, the concept is this:

The author, Robert Kiyosaki's father was extremely hardworking and stressed the importance of going to school, getting a degree and getting a good job.  The other dad in his life was his best friend’s father, who was an entrepreneur and who had never graduated from college, but still found ways to make a very, very good living.

As a child, Kiyosaki battled as to which dad had the better advice before finally realizing that his friend’s dad was not only much more successful, but also much happier in life.  So Kiyosaki defaulted to his viewpoint.

Reading that book, I had no idea that I would find myself in a similar experience.

Starting Off

When I first started my career as a financial advisor, I was hired as a junior broker.  That means I got paid practically nothing in salary – a whopping $18,500 a year – and then everything else I did was paid through a 50/50 split of commissions and fees with the advisor who hired me.

Yes, I got paid dirt, but at the time, I was thankful to have a job.  We were just coming out of the tech bubble, and new jobs were hard to come by.  Getting in the business at a young age, I was comforted knowing that I had a base salary to depend on, but I also relished the idea of having the potential for unlimited income.

The initial arrangement between my hiring advisor and myself was that I would go out and find “fresh meat” in the form of potential new clients, whether that be through cold calling, seminars, trade shows, or networking; basically, I was throwing anything against the wall and hoping it’d stick.

Once I found a potential prospect, the goal was to bring them into the office,where the senior advisor would then conduct the meeting and essentially close the sale.  For the first couple of months, the arrangement worked really well.  But somewhere along the way, I got more confident and before I knew it, I was not only attracting new clients, but I was also closing them.

The advisor that had hired me had good intentions of having a system in place, but we didn’t do a very good job of acting that system out.   Anyone who has ever been in sales knows that if there is a prospective client wanting to meet with you, you meet with them, whether it's at the office, at a local coffee shop or at their home – and you do it when it's convenient to your prospective client!

About halfway through my first year of being a junior broker, it was almost as if I was on my own.  I didn't really need help from the senior broker, other than just to run a few different scenarios by him.

First Year Success

As my first year came to an end, my senior advisor had very little to do in the client acquisition process.   As the year was concluding, we started to re-evaluate our arrangement.  I remember it was a Friday afternoon, and he called me into his office.  This was one of those meetings that I will always remember the rest of my life.

We talked a little bit about how the arrangement had worked out and how, as his practice had grown, he felt that he needed more of an administrative assistant than an actual sales associate or junior broker.  He then told me he felt that I had done a superior job and that I didn’t need him anymore.  And although he would love to keep me on his team as his administrative assistant, he knew that it wasn’t in my blood.  He knew that I needed to be my own advisor.

So he made me the following offer and choice:

  1. I could stay on his team as administrative assistant and then he would give me a handsome raise in my salary.
  2. I could become my own broker.  I would stop receiving my salary but I would retain all of the clients that I had brought in myself over the past year and then I would keep 100% of all my commissions and fees going forward.

He told me to take the weekend to mull over the decision.

Decisions, decisions.

Part of me already knew what I was going to do, but like any good son, I sought counsel.  Over that weekend, I called my dad and my step-dad to see what they thought.

First a little background on each:  My father was a lot like Robert Kiyosaki's.  My father had always preached to me to go to school, get a degree and find a good job; work hard and you’ll be successful.  On the other hand, my step-dad also went to school, but instead of trying to find a safe, cushioned salaried job, he was always in sales.  His belief was it’s always up to you to find out how much you can make.

Knowing that they both had different points of views, I thought it would be extremely helpful to hear both sides.

When I explained the two options I had, salary versus uncertainty, my dad suggested I take the salary.  His rationale was I would have a stable, predictable income, and that I can gain some valuable work experience (remember, I was only 23 at the time) and after a few years, I’d feel more comfortable to branch off on my own.

Second Opinion

When I called and explained the options I had to my step-dad, I heard a much different point of view.  He was thrilled at the idea of me being my own boss, and having some potential to truly make some serious money and have fun doing it.  He knew this was my passion, and he had all the confidence in the world that I would be successful.  I will never forget how excited he was for me.

When I think about my experience, and I think of Robert Kiyosaki  having the same experience of consulting both his dad and also his best friend’s dad on what direction to go, I feel like we were walking in the same shoes.  It didn’t take long to figure out what the decision was.

I was excited to share my decision, and Monday couldn’t get there soon enough!  When the moment had finally arrived, I remember walking into my boss’ office, excited to share with him what I had decided.

It was time to take control of my destiny; it was time to become my own advisor.  I don’t think that he was surprised at all with my decision.  I think he already knew which direction I was going before I even walked out of his office on Friday.  Sometimes you just have to take a chance, follow your gut and just go for it.

Have you had a tough life decision that you had to make that you knew would impact your life?  How did you make the decision?  Do you have any regrets?

The post My “Rich Dad, Poor Dad” Experience appeared first on Good Financial Cents.



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Want to Do Hair, Makeup or Massage? This $2,500 Scholarship Could Help


Picture your dream career.

Do you see curls or cubicles?

Makeup or meetings?

If you’re the type of person who always has to be moving and creating and can’t stand the thought of a downtown commute, a poorly lit office or a dull, quiet work environment, you’ve probably given some thought to the idea of cosmetology school.

But no matter which field you hope to go into, you probably realize that getting an education in something like aesthetics, cosmetology, massage therapy or hair design is not an inexpensive endeavor.

Still, the benefits of having a more flexible schedule and the ability to let your creative side show are undeniably sweet perks.

So if you’re looking for a little extra money to help you kickstart your education, you’re going to want to read on.

(And if you’re looking for a scholarship to help pay for school, but cosmetology isn’t your field of interest, be sure to like our college page on Facebook. We post awesome new scholarship opportunities there whenever we find them.)

Win a $2,500 Scholarship from Beauty Schools Marketing Group

Here’s how to enter to win $2,500 to put toward cosmetology school so you can get your career in beauty started.

Amount awarded: $2,500

Number of scholarships awarded: One every three months

To qualify for this scholarship, applicants must:

  • Be a legal resident of the United States
  • Be at least 18 years old
  • Be planning to enroll for the first time at the school you are applying to. (The school must be in the U.S.)

To apply, applicants must:

Scholarship deadline:

The contest runs four times per year, with deadlines on:

  • January 31
  • April 30
  • July 31
  • October 31

Each entry period ends at 12:00:01 P.M. Pacific Standard Time.

Only one entry is allowed per person per application period. Once an entry period closes, a winner will be randomly drawn from the pool of eligible applicants.

You can read the rest of the official rules and guidelines here.

If you’re looking for even more scholarships to apply for, be sure to check out our list of 100 scholarships that will help you pay for college.

Grace Schweizer is a junior writer at The Penny Hoarder.

This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.



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Make up to $29K/Year from Your Sofa with this Entry-Level Tech Support Job


You finally got that college degree — or maybe you mostly got it.

But all the job listings ask for that elusive experience.

Get the resume fodder you need — plus a paycheck and benefits — while working from home full time as a technical customer support representative for ScheduleOnce.

For this entry-level role, the appointment-scheduling service is seeking those with at least some college completed, preferably in math, linguistics or one of the sciences.

You’ll also need to be able to communicate directions over the phone to customers with varying levels of technical expertise. Read: “OK, now hit the ‘escape’ key. It’s not there? Yes, sir, I guess it just says ‘esc.’

Not the job for you? No worries, there are plenty of other gigs on our Facebook Jobs page. We post new opportunities there all the time.

Remote Technical Customer Support Representative at ScheduleOnce

Pay: $25,000 to $29,000 per year

Responsibilities include:

  • Answering customers’ calls and emails in a fast-paced, multitasking environment
  • Learning new technical concepts quickly

Applicants for this position must have:

  • Up to two years of customer support experience; SaaS (cloud-based software) experience is preferred
  • Communication skills to provide technical solutions in a timely, professional manner
  • Ability to recognize patterns quickly

Benefits include:

  • Medical and dental insurance
  • 401(k)
  • Paid time off
  • Paid training

Apply here for this work-from-home technical customer support representative job at ScheduleOnce.

Tiffany Wendeln Connors is a staff writer at The Penny Hoarder. She’s still looking for that “backspace” key.

This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.



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Williams-Sonoma Is Filling Remote Customer Service Positions in Five States


Love home decor and prefer to work from the comfort of your home? Then we might have a job for you.

Williams-Sonoma is looking to hire furniture customer service associates in five states. All are work-from-home jobs.

Furniture customer service associates are some of the first voices people hear when trying to resolve returns and replacements and get answers to questions about Williams-Sonoma products.

These full-time positions allow you to work in the comfort of your home, but there’s a catch — you have to live within 90 minutes of the company’s Care Center locations. On occasion, work-from-home employees will be asked to come in for meetings and training at these Customer Care Centers.

The available jobs are located in Columbus, Ohio; The Colony, Texas (Dallas-Fort Worth Metroplex); Braselton, Georgia (Northeast of Atlanta); Oklahoma City; and Las Vegas.

Heads up: The job located in Columbus does not specify if employees need to live within 90 minutes of the Care Center. We’ve called Williams-Sonoma to clarify, and we’ll update this post with further information when we hear back.

If you don’t live within a 90-minute drive of those cities, or if customer service is not up your alley, don’t worry. Check out our Jobs page on Facebook. We post new work-from-home there opportunities regularly.

Furniture Customer Service Associate at Williams-Sonoma

Pay: $12 per hour

Responsibilities include:

  • Addressing customer questions and concerns regarding products and delivery information
  • Provide product information, resolve issues when products may be out of stock and place orders
  • Use the Williams-Sonoma guidelines to resolve issues and successfully satisfy customers
  • Process returns, check inventory, and issue replacements and credits for damaged or defective merchandise

Applicants for this position must have:

  • Desktop or laptop computer with an accessible camera for live virtual discussions
  • Reliable high-speed internet
  • Home phone or cell phone with a compatible headset
  • High school diploma or GED
  • Comfort navigating through multiple computer systems and internet pages
  • Ability to communicate both written and verbally with data entry skills
  • One to two years previous experience in customer service is preferred

FYI: Everyone applying for these positions must complete an online application and assessment.

Benefits include:

  • Medical, dental and vision benefits
  • 401 (k)
  • 40% employee discount on most merchandise
  • Employee training paid by the employer
  • Opportunities for growth and promotion within the company
  • Reward and recognition programs, and fun contests

Apply here to become a Furniture Customer Service Associate at Williams-Sonoma.

Matt Reinstetle is a Staff Writer for The Penny Hoarder.

This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.



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Ben & Jerry’s Free Cone Day is April 10! Here’s the Scoop


Phish Food, Cherry Garcia, Chunky Monkey, Half Baked.

To the uninitiated, that might look like a random jumble of words.

To Ben & Jerry’s fans, though, that sentence conjures up some of the best feelings this universe has to offer.

‘Cuz they’re ice cream flavors. Insanely delicious ice cream flavors. (Can you tell I’m a total fangirl?)

And you can try them for FREE on Ben & Jerry’s 39th annual Free Cone Day on Tuesday, April 10.

Here’s what to do if you want your free ice cream…

How to Get Free Ben & Jerry’s

On April 10, head to the Ben & Jerry’s location nearest you between noon and 8 p.m.

Because this is a popular event — people have been lining up to get their free cones since it started in 1979 — it’s smart to get there early.

Having grown up next to Vermont, where Ben & Jerry’s was founded, I’m a diehard fan.

Not only does the company make amazing ice cream, it’s also driven by strong values and an admirable mission.  

In its own words, “We make the best possible ice cream in the best possible way.”

So you can bet I’ll be there — though what flavor I’ll get is always a game time decision.

Susan Shain is always seeking adventure on a budget. Visit her blog at susanshain.com, or say hi on Twitter @susan_shain.

This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.



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How to Quickly Identify What Is Killing Your Blog Conversions

Blogging is one of my favorite marketing tools. There are many benefits to blogging—that’s why all my websites have blogs.

But honestly, I enjoy it as well. Writing blog posts keeps your finger on the pulse and helps you stay connected with your audience. I’m not saying you have to be in love with it, but it definitely makes things easier if you like to write.

If you take care of your blog, your blog will take care of you in return.

Those of you who have a blog up and running are headed in the right direction. But if your posts are not generating leads or getting readers to convert, it’s a problem.

First, it’s a waste of your time. Think about all the time and effort you put into these posts. If nobody’s reading them or converting, you’d almost be better off not writing at all.

Second, it’s a huge missed opportunity. Blogging is basically free marketing. The only cost to you is your time writing.

If you can learn how to write content that converts, you’ll have a huge return on your investment.

The problem is people writing blog posts don’t know why their blogs don’t help them convert their readers. If this sounds like you, you’ll definitely benefit from this guide.

I’ve outlined how you can identify the elements, or lack thereof, on your blog that are crushing your conversion rates.

Once you recognize the problems, it should be an easy fix. Here are the factors you need to keep an eye on.

Infrequent posts

You can’t expect high conversion rates if you’re not constantly posting new content on your blog. Those of you posting only once or twice a month need to step up your game.

Here’s how often the average blogger publishes posts on their website:

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As you can see, the majority of websites publish a new post on a weekly basis or at least several times per month. That must be the best approach, right? Think again.

Although there is a higher percentage of bloggers posting at this frequency, it doesn’t mean it’s the best option.

In fact, 66.7% percent of bloggers who publish content more than once per day report strong results based on this frequency. Only 31.5% of bloggers who post on a weekly basis feel the same way.

So for the most part, it’s safe to say the more often you post, the better your conversions will be.

On average, it took bloggers 3 hours and 20 minutes to write a blog post in 2017. I’m not saying that’s fast, but it really isn’t that unreasonable.

Let’s say you work five days per week. Can you dedicate two hours a day toward writing? If you can find the time, that’s three new posts per week.

Try to start there and see what kind of results you get for the next couple of months. Posting more often increases the chances of you getting a steady audience of regular readers.

As a result, the increased traffic to your website and the growing number of people becoming familiar with your voice can lead to higher conversions.

Large blocks of text

Analyze your writing style for a second. If you’re writing huge paragraphs that are five, six, or even seven lines long, you’ll need to cut that down significantly.

You’re writing a post for a blog. Don’t think of it like a college research paper. Try to limit your paragraphs to just two or three lines at the most.

Add images to help break up your content and make the posts look more appealing. This strategy is highly effective if you’re directing your readers to do something:

image4 8

That’s because visual content is easier for most of your readers to understand. In fact, 65% of people are visual learners.

Images resonate with people. Adding them to your blog makes your content easier to comprehend and retain. As a result, you’ll get higher conversions.

If you’re currently writing large blocks of text, you can use my posts as a guide to help you change. Scroll through this post to see how short my paragraphs are and how I use images to let the text breathe.

Brief sentences and short paragraphs also make your content more conversational. This is much easier and more enjoyable for people to read.

Here are some other tips and tricks for breaking up your large blocks of text. Add bullet points and lists to your blog posts.

These will stand out on the page and make it easier for your readers to scan. Only 16% of people read blog posts word for word—79% of readers scan it.

Scannable posts will appeal to your readers, making it more likely they’ll consume more of your content.

Your call to action is unclear

What’s the purpose of your blog posts? If you don’t know the answer to this question, that’s probably why you’re not seeing high conversions rates.

How can your readers know what action you want them to take if even you don’t know what you want them to do? Go back to the drawing board, and come up with clear CTAs.

Check out this blog post written by Ian Blair at BuildFire:

image1 8

In this section of the post, Ian is talking about the fact that businesses need to spend money to develop a mobile application, which can be expensive.

He then offers a solution to the readers who may be looking for a more cost-effective way to build an app. He recommends they contact the BuildFire custom development team.

The CTA is set up perfectly, and he even hyperlinks the text so his readers can go directly to the contact page instead of having to search for it.

A quick side note. Notice how this blog post also includes short paragraphs and images to break up the content, which I have discussed above.

You can incorporate a clear CTA in your blog posts in many ways. You can follow the example above and work it into the text. Or you could  have large CTA buttons in the middle or at the end of your posts.

Here’s another example from a Hubspot blog post about Instagram marketing:

image6 8

There is a popup on the bottom right side of the screen that encourages readers to check out their customizable Instagram templates.

At the bottom of the post, there is another pitch for the same 25 templates. They are free, and the CTA clearly says, “Download Now.”

This is a great strategy because the blog post is about Instagram. It wouldn’t make sense to have these CTAs here if the content was about Facebook or Snapchat. A clear and relevant CTA will have higher conversion rates.

The content doesn’t speak to your audience

Take a minute to think about your website and brand. You already know how to identify your target market. Make sure your blog posts speak to this group of people.

For example, let’s say your company sells customized skateboards. Your target market is primarily teenagers and young adults living in Southern California.

You’ve got an ecommerce site as well so customers can place orders online. You add a blog to your website to try to get even more conversions. Great idea.

But it’s ineffective if your blog posts aren’t appealing to your target market. There’s no reason for you to be talking about household appliances or travel arrangements in your posts.

You may think that example is extreme, but you’d be surprised how off topic some blog posts from certain websites are. It’s shocking.

That’s because people seem to run out of ideas. They don’t know what to write about, so they pick a random topic or go off on a tangent in one of their posts.

This is a fast way to lose the interest of your audience.

Your blog isn’t mobile friendly

Did you know 85% of adults in the United States read news on their mobile devices? With mobile trends on the rise in 2018, your blog needs to be optimized accordingly.

People are viewing your website from mobile devices. It’s a fact. Ignoring this is a huge mistake that’s crushing your conversion rates.

There are roughly 5 billion unique mobile users across the globe.

image7 7

If you don’t provide such a large group of people with an enjoyable reading experience, you risk alienating them.

Those of you who don’t have a mobile-friendly blog need to address it immediately.

In addition to optimizing your blog for mobile devices, you need to pay attention to your writing style. It needs to accommodate mobile users by offering them small bits of information at at time. Recall the earlier discussion about removing large blocks of content from your posts.

Five-line paragraphs on your desktop site will look twice as long on mobile devices.

You’re forgetting about Google’s algorithm

Understand the way people find your blog posts. You can’t expect that people visiting your website will automatically navigate to your blog.

You need your blog posts to be top hits on Google when people search for related terms. If they click on your posts after a search, you’ll increase your chances of getting more conversions.

To make sure you’re on the first page of Google’s search results, you’ll need to learn the basics of search engine optimization.

Posting new blog posts on a regular basis, which we discussed earlier, will definitely help you increase the rankings. You’ll also want to make sure you don’t have any broken links, errors, and large images, taking too long to load.

But one of the best ways to optimize your blog posts for Google’s search algorithm is with keywords.

Think about the words or phrases people would type into a search bar. Include those keywords into your posts. Adding long tail key phrases increases your chances of getting higher conversions:

image5 8

That’s because when people search for something on Google, they typically use a phrase rather than one word.

In fact, the average number of words for an Internet search query in the United States is five words.

The more descriptive you can be, the more likely your posts will come up as top search results.

Your posts are not being shared on social media

Besides SEO, you’ll need to come up with other ways to drive more traffic to your blog posts. Social media websites are perfect for this.

The reason why I love sharing blog posts on social media is because it kills two birds with one stone.

First, you’ll get more traffic to your blogs.

But second, these posts give you an excuse to post new content on your social platforms, keeping your feeds fresh.

Post on a daily basis if you want your followers to stay engaged—that’s why this strategy is a no-brainer.

If you look at my Twitter profile, you’ll see I use this strategy to promote my posts:

image8 5

In addition to sharing these posts yourself, you should also encourage your readers to share your content.

The easiest way to do this is by including social sharing links within your blog posts. That way, your content can be shared with just one click.

Here’s how I implemented this strategy on my website:

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Take advantage of your social media platforms. By driving more traffic to your blog posts, you’ll ultimately get more conversions.

Conclusion

Blogging is a great way to drive traffic to your website and increase conversions.

Those of you who are blogging but not happy with your conversions rates will need to make some changes.

Post more often, and get rid of large blocks of text. Make sure your content speaks to your audience and has clear CTAs.

Your blog posts need to be mobile-friendly.

Use keyword optimization to drive more traffic to your blogs.

Leverage social media platforms to drive more traffic to your blog posts as well.

Once you’ve identified what you’re doing incorrectly, it should be easy to fix these mistakes.

After you implement these changes, you’ll notice much higher conversion rates from your blog posts.

What elements of your blog need to be updated to increase your conversions?



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Seven Retirement Roadblocks for Women – and How to Get Around Them

Only 12% of U.S. women who work are truly confident they’ll be able to retire comfortably, according to a report issued recently by the nonprofit Transamerican Center for Retirement Studies.

The report indicates that while women are dreaming of what they’ll do in retirement, not enough are taking steps to make their post-work years secure and comfortable.

Women have a few unique challenges: They live longer, generally earn less than men, and are more likely to work part-time or to take time off to care for children and/or elders.

Catherine Collinson, president of TCRS, notes that women are making progress with regard to opportunities for education and careers. However, the report quotes her as saying that women also “continue to encounter financial risks that put them at a distinct disadvantage compared to men with regard to retirement security.”

Here are some of the survey’s major findings. How many apply to you or to someone you know?

1. More than half (55%) of the women surveyed haven’t researched how much they’ll need to retire – they’re just guessing.

Since every individual’s situation is, well, individual, it’s hard to say how much you’ll need. So stop guessing! Instead, work with a fee-only financial planner to ensure your future well-being.

Can’t afford professional help just now? Start planning anyway. Brainstorm what your ideal retirement looks like. Staying put or downsizing? Working part-time after official retirement, or opting for a life of leisure? Travel or cocooning?

Next, educate yourself about ways to fund your post-work life. Learn about retirement funds by reading personal finance books, magazines and websites.

If you’re married or partnered, talk about his or her retirement assets. Only about one-third (32%) of the women surveyed consider themselves “very familiar” with the retirement plan and savings of their spouses or partners.

Note: Your retirement plan should not rely too heavily on someone else’s income, due to the possibility of divorce (it happens) or the chance that you’ll outlive your spouse/partner.

Got kids? Prioritize saving for your future over saving for theirs. Repeat after me: You cannot finance retirement.

Max out any workplace retirement plan that’s offered, especially if there’s an employer match. Maintain (or build) good credit.

Try very, very hard not to take Social Security too early, advises Emily Guy Birken, author of “The Five Years Before You Retire: Retirement Planning When You Need It The Most.” Filing before full retirement age can reduce your benefits by as much as 30% – and women already have lower lifetime earnings than men. According to AARP, the average annual Social Security benefit for women was $14,184, and the average for men was $18,000.

“Taking early benefits will reduce an already-small benefit for most women,” Birken says.

2. More than half (53%) of women said they intend to keep working until age 65 or beyond; 54% said they’d like to work part-time in retirement

The major reason cited was – you guessed it! – they don’t think they can afford not to work. On the face of it, that’s a good idea, because it reduces the chances of depleting their retirement savings.

But what if they get laid off before retirement, or an illness or disability strikes? The survey indicates that almost two-thirds (64%) of the women don’t have backup plans if they need to retire early.

The solution: Hope for the best and plan for the worst. Get that retirement plan in place, as noted above, and keep funding it. Should something prevent you from working past age 65, you need to be ready to live on such funds as you’ll have by then.

Create a backup plan, which may actually be a handful of tactics: disability insurance, moving to a smaller place or taking in a roommate, cutting expenses (lots of frugal hacks here on The Simple Dollar), delaying the start of Social Security.

Now is a good time to look for part-time jobs, to boost retirement and emergency fund savings. Sites like 1099 Mom, Freelancer.com and $ideHusl can connect you to job opportunities you wouldn’t have found on your own. Ideally, you’ll find gigs you can keep doing after retirement.

Speaking of new opportunities…

3. One-fourth would like to start a business or enter a new line of work after retiring.

Sounds exciting! But wishing isn’t the same as doing.

Would-be entrepreneurs should start learning now about what’s needed to create a business. Some potential sources: books, free webinars (from reputable companies), networking with local business owners, entrepreneur websites. It’s likely you’ll also need to learn about marketing, too.

Want to switch jobs? The same tactics can help you learn about new fields. Research is essential, vs. going with what “they say” the hot jobs are. For example, suppose you want to move from medical billing to being a virtual assistant because you heard that VAs make good money. Some do! But some don’t – and you might have to learn new skills, such as social media marketing or creating Pinterest-worthy illustrations.

That’s not to say you couldn’t do these things. However, you need to look before you leap. Find a mentor, or more than one. You might luck out and find a “women in business” group, or a group that focuses on your field of interest (tech, life coaching, whatever). The things you’ll learn from mentors and/or organizations will help you make informed decisions. You might even get your first clients this way.

4. Debt is an issue.

More than two-thirds (68%) of the women surveyed have consumer, student loan, and mortgage debt. Money that goes toward these obligations is money that can’t help them in retirement.

It’s essential to create a debt repayment plan that doesn’t jeopardize retirement savings. Attack credit card debt first, due to its higher interest rate – and then address the underlying issues for having consumer debt in the first place. Medical bills you probably can’t help, whereas a shopping habit can (and should!) be altered.

Track your spending for a month, to find out where your money currently goes. Next, build a livable budget that makes debt repayment a priority – again, without short-changing your retirement savings.

Since so many have debt, it’s no surprise that…

5. Women aren’t saving enough for emergencies.

A little over one in four (27%) women have saved less than $1,000, and 26% are “not sure.” (Yikes.)

Median savings among those surveyed: $2,000. While that’s not bad – it’s certainly better than nothing! – it’s also not enough. An unexpected problem could swallow that two grand in one gulp.

One automobile breakdown, essential home repair (hint: you can’t do without a functioning furnace), sudden medical issue, or unemployment, and your emergency fund is no more.

Lacking an emergency fund, women find themselves using credit to pay for that car repair or plumbing issue. If they’re unable to pay the card in full when it’s due, interest begins nibbling away at their finances.

The solution: Make “emergency fund” a line item in your monthly spending plan. Even if you can put away only a few bucks at a time, you’re building a safety net. Put another way: $3.33 per day adds up to $100 a month, or $1,200 per year. So start looking for ways to trim that small daily amount, and work your way up.

(Pro tip: Those side hustles/part-time jobs mentioned earlier are a good way to build your EF, once your high-interest consumer debt is paid down.)

6. Medical issues can affect both earning power and quality of life.

Only 26% of women think about the long-term ramifications of their lifestyle choices, according to the survey.

The good news is that about six in 10 women are focusing on eating healthfully and getting medical care as needed (including health screenings and physicals).

As noted earlier, medical issues might take you out of the workforce before you’re ready – and poor health will not just cost you more in retirement, it will affect your quality of life. Thus if you’ve got some bad health habits, such as smoking, using illegal drugs, or drinking to excess, there’s no time like the present to begin modifying your behavior – or to be proactive by adopting good habits like exercise, getting enough sleep, meditation, maintaining a positive outlook, and learning to manage stress.

Work to improve one or two things at a time, versus trying to change everything all at once. That doesn’t work for New Year’s resolutions, and it probably won’t work for your health, either.

7. Women’s post-retirement dreams often cost money.

About seven in 10 women want to travel in retirement, while 61% hope to spend more time with family and friends, and 48% want to focus on hobbies.

Some of these things might sound inexpensive. But hobby supplies won’t buy themselves, and these days spending time with family could mean flying across the country. Non-family travel doesn’t usually come cheaply, either, unless you’re really good at using travel rewards cards and leveraging those points.

Birken suggests creating three types of retirement plans:

  • Blue-sky: What would you do if you had all the money you needed? Identify what’s most valuable to you – the things that “make you feel most fulfilled and content.”
  • Real life: Think about which parts of that dream retirement you’ll be able to fund with the money you’ll have once you stop working. This exercise helps you refine what’s most important, then get creative in paying for those things.
  • Plan B: Determine the worst-case scenario – the smallest amount of money you might have to live on when you retire. Base this on your Social Security benefit estimate plus your current savings (not what you will have saved by retirement). The object: figuring out the things that matter most to you, and reminding yourself that even if your finances go south you’ll have at least some of those things.

That last one, Birken says, is “an excellent motivator” to stay on track for retirement planning. Knowing the least amount you need to survive means that you’ll be OK no matter what. But why settle for less if you don’t have to? And since the blue-sky part of the exercise encourages you to dream, you’ll have specific reasons to save.

The Bottom Line

Good things generally don’t “just happen” to us. They’re the result of careful choices and specific actions, both financial and personal. In order to make your retirement dreams a reality, start planning now.

Veteran personal finance writer Donna Freedman is the author of “Your Playbook for Tough Times: Living Large on Small Change, for the Short Term or the Long Haul” and “Your Playbook for Tough Times, Vol. 2: Needs AND Wants Edition.”

Related Reading:

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Questions About Mortgages, State Retirement Plans, Food Jars, and More!

What’s inside? Here are the questions answered in today’s reader mailbag, boiled down to summaries of five or fewer words. Click on the number to jump straight down to the question.
1. State retirement question
2. How to avoid looking “cheap”
3. Friend who invested badly
4. Mortgage payoff versus investing
5. Can we afford a child?
6. Digital assets upon death
7. Food jars and illness
8. Finding a bargain piano
9. Grocery store scam?
10. Taste buds and frugality
11. Monthly budget question
12. Update on principles

A friend of mine offered a really good suggestion recently about reading the news. He simply suggested that, if I find an article that might be interesting, I save it for later in a bookmark folder and then go through that folder once a week or so. Just delete anything that doesn’t seem interesting any more and then the ones that are interesting, dig in.

This is almost exactly like my “thirty day rule” for frugal spending, which basically says that if you’re tempted to buy something, write it down and wait thirty days, then ask myself if I still really want that item, and usually I don’t.

I’ve started doing this with articles for the last few weeks and I’ve found that it works really well. I find that almost all “breaking news” just gets deleted and the only stuff that really sticks around is stuff in line with my interests or stuff that makes me think because it takes a different angle on an idea than my default thinking.

On with the questions.

Q1: State retirement question

I am 38 years old. I have been a state employee since I was 23 and anticipate staying here until retirement as I am happy and my reviews are good. My PERS statement says that when I retire at 65 I will make $7K a month in benefits because I’m contributing a lot. Now is that enough to retire on? I don’t know how to figure that out.
– Mindy

You’re right to be concerned about that number because inflation is a real thing.

If you’re 38 now and anticipate retiring at 65, that means you have 27 years until retirement. If we assume inflation at a 3% rate, that means that there will be a cumulative price change of 122.13% over that timeframe.

So to put that in perspective, $7,000 at that future date will have as much buying power as roughly $3,200 does today.

I don’t know how your retirement handles inflation after that point. Do benefits keep going up to match inflation at that point? If so, it’ll stick around $3,200 a month (in today’s dollars) or it’ll slowly decline (in today’s dollars).

Now, remember, that $3,200 a month (in today’s dollars) is in addition to whatever Social Security benefits you have and whatever money you have socked away in a Roth IRA and/or 403(b) and/or traditional IRA.

I don’t have a full picture of your retirement, but I certainly don’t think you’ll be starving.

Q2: How to avoid looking “cheap”

I’m 41, my husband is 38, we are saving about 30% of our income for retirement. We live in a paid off house with two paid off cars and have enough cash in savings to replace a car so we’re debt free for the long haul. I have been told recently that my husband and I don’t get invited to things because everyone thinks we’re “cheap.” I don’t know why this is happening. Our house is decorated similar to most of our friends and coworkers – it’s smaller than average but not the smallest. We travel a lot. Our cars aren’t new but they aren’t ancient or rusty. What am I missing that makes us appear to be “cheap” and how can we fix it?
– Amy

Usually, a reputation of “cheap” comes from things that actually affect your interactions with others.

Have you guys been invited to go “out on the town” and turned it down because it was expensive? Ever turned down a meal at a restaurant? Ever skipped going out to a movie, or out for drinks, primarily because of price?

Do you say “no” to fundraisers at work, or buy less than everyone else? If someone’s kid is selling Girl Scout cookies, do you buy less than everyone else or just say “no”?

When you’ve been invited to things like dinner parties in the past, have you shown up emptyhanded or with less than other people?

When people are talking about things they might buy, do your comments often come back to the “value” of it and the price tag?

To similarly-minded folks – people like Sarah and myself – these things might feel completely normal, but you have to remember that the average American spends virtually every dime they make and many rack up credit card debt. For many Americans, an intense focus on price and value seems like someone is being a cheapskate, even if it’s merely practical thinking.

The best approach I’ve found in these kinds of situations is to be a little more generous and free with my money within my social circle than I would be when I was by myself, and also to minimize my critiques of things based on price even when the thought is running through my head.

If I don’t strongly know people and their values, I’ll bring an expensive (for me) bottle of wine to a dinner party. If a friend’s child asks me to buy Girl Scout cookies, I’ll buy a couple of boxes. I don’t tell people to always buy the bargain thing – usually, unless I’m specifically asked, I don’t talk about prices or value at all. I do delve into financial topics when others bring them up; otherwise, I don’t mention it at all unless I’m around friends of similar mindset.

Three of my closest friends are probably more frugal than I am, so it’s great when I’m with them because I can talk about such things, but I find other topics to focus on in mixed company.

The thing to keep in mind is that, in terms of finances, most people in America simply don’t match your values. So, just avoid conversations (or minimize your participation) when topics related to spending and product choice come up unless you’re specifically asked for input, and when you’re called upon to spend socially, do it in a way that’s similar to what everyone else does and chalk it up to social expense. At the same time, try to seek out friends who share your values in terms of frugality – I’ve found that community organizations are a good place to find them.

Q3: Friend who invested badly

I have a good friend that has been pushing me for the last 2-3 years to invest in cryptocurrency. He keeps talking about how much money he’s making and so on. My view is that it has been a bubble and I told him so. Well, the bubble seems to have popped and he is not doing well. He won’t talk about it but I think he over invested when it was really high and the value of whatever he bought has fallen through the floor. He now won’t talk about it and seems to almost be shell-shocked. Not sure what I should do. I feel like if I bring it up I am “rubbing his nose in it.”
– Brian

Try to keep your normal social interaction cycles in place as much as possible, but avoid the topic of crypto investing – and investing in general. Just don’t talk about it. Talk about other things.

If you go out for social things sometimes, try to avoid anything expensive, but don’t explain why you’re doing it.

If your friend brings the talk around to financial issues, just listen and don’t say anything much other than supportive things. Don’t talk about how good your own situation is. Don’t go anywhere close to a “I told you so” perspective. Just listen and ask active listening questions.

I had a friend who was really struggling with some financial issues a few years back – it wasn’t bad investments, just some other life/money issues. That’s basically how I handled it.

Q4: Mortgage payoff versus investing

Why would you ever pay down a mortgage at 4% interest when you could invest long term and get a 7% average annual rate of return? It doesn’t make sense to me.
– Charlie

First of all, an extra mortgage payment has a guaranteed rate of return. If you make an extra mortgage payment on a mortgage with a 4% interest rate, you know that money is “returning” 4% per year to you until the mortgage is paid off. You can tap that money by selling your house early, or it’ll be “paid out” in the form of not making mortgage payments when your house is paid in full.

Second of all, extra debt payments don’t incur income taxes. It is true that mortgage interest is deductible on your taxes and that might make a difference if you have a very large mortgage, but for average sized mortgages, you’re probably not saving a whole lot compared to the standard deduction. On the other hand, investment income is taxable unless you’re putting it in some tax-advantaged account, and even then, you’ll probably owe some taxes on those gains (unless it’s a Roth IRA).

Third of all, paying off a mortgage early will help with your monthly cash flow, which gives you more lifestyle breathing room. If your home is paid off, the gap between your income and your required monthly bills is going to be pretty large, which gives you a lot of options. You can start saving rapidly for retirement or consider a new career or whatever it is you wish to do.

That isn’t to say that paying down your mortgage is strictly better, just that there’s a real case for paying down your mortgage first. I usually encourage people to get every dime of retirement matching at work and then saving up to their Roth IRA cap, then pay down their mortgage.

Q5: Can we afford a child?

I am 28, my husband is 27. We have a combined income of $90K. We live in a small Midwestern city, low cost of living area. We have no debts besides my $19K remaining student loan and our cars have several years of life in them. We are saving for a house and have almost enough for a 20% down payment and we are buying a smaller home where the total monthly cost (mortgage + insurance + property taxes) won’t be much higher than our current rent. We both contribute to our 403(b)s up to the maximum match. We are considering having a few children in quick succession. Do you think we can afford this?
– Stacey

You are in a far better financial situation to have children than many American families. You have above average income in a below average cost of living area. You have very little debt and are on the verge of becoming homeowners. You’re saving for retirement. You’re probably as ready as you could possibly be.

That doesn’t mean it will be easy. Children are expensive, no matter how you do it. I’m simply saying that you are in a position where you can make that leap financially if you’re ready in other aspects of your life.

Good luck. Parenting is quite the ride.

Q6: Digital assets upon death

What happens to things like Kindle books when you die? You can’t give them to other people. Do they just go away?
– Eric

With Kindle books specifically, they remain associated with the account that purchased them forever. So, in effect, that account could be given to someone upon your death and they could enjoy your Kindle library. You could state that in your will, your Kindle and an envelope with your Amazon account details be given to someone and then they could enjoy your collection of Kindle books to their heart’s content.

This is more or less how most digital accounts work upon your death. They remain active until either (a) the company goes out of business or (b) you stop paying for the account if it’s not a free account. This means that the best way to hand off what’s in that account is to literally bequeath that account to someone in your will or before your passing.

As I mentioned earlier, the best route for this is probably to simply have an envelope with your account information on it and bequeath that envelope to someone in your will or give it to them when you’re close to passing.

Q7: Food jars and illness

Saw you recommended a Thermos for soup. Bad idea. You can get real sick from eating soup that’s been sitting around hot for hours.
– David

You can get sick eating soup that has been sitting at 140 F or lower for three or more hours. However, if you use a food jar properly, you’re putting the soup in at a hotter temperature and it’s already been preheated. The insulation in a food jar is usually impressive and soup will almost always still be well above 140 F even several hours later. It’s just too hot for bacteria to grow, at least the type of bacteria found on the surface of Earth in sufficient quantities to cause a problem.

If you just toss some lukewarm soup in there, yeah, it probably will go bad. Soup shouldn’t stay between 40 F and 140 F for more than a few hours. If it does, you should toss it.

If you put boiling liquid in a preheated food jar (see the instructions), it should be fine all day long. The way to check is to open it and see how hot the soup is at lunch time. If it’s just on the verge of too hot to eat, it’s too hot for bacterial growth. If you can eat it easily but it’s really hot, it’s probably somewhere around 140 F – on the high end of the range – and so it’s fine, especially if you put it in there hot. If it’s a lot cooler than that, I suspect your food jar isn’t properly insulated.

My recommended food jar is this one, made by Stanley. I have personally witnessed boiling soup put in this and witnessed that it is actually too hot to eat six hours later. Bacteria isn’t growing at that temperature.

Q8: Finding a bargain piano

My daughter is taking piano lessons and we have nothing at home for her to practice on. I have been taking her over to a local church for practice but it is a hassle and I am just sitting there while she practices. I want to find a cheap one at home. Looked on Craigslist and the electric pianos on there are all $300+. Can’t afford that. Ideas?
– Marit

My first suggestion is to ask your social circle. Put out a post on social media saying that you’re looking for a used keyboard or electric piano for your daughter to practice on and see what pops up. You may have a friend that has one or has access to one that will sell it to you cheaply or even loan or give it to you.

If that doesn’t work, seek out a local buy/sell/trade group on social media and put up a request for an inexpensive keyboard or electric piano for your daughter to practice on. State your budget and see what comes up. Again, you may find that someone has one stowed away in a closet and would like to see it in the hands of a child learning to play.

If that doesn’t work, I would stop by a local music store and explain your situation. Explain that you do not have much money and that your daughter practices at a church and that you’d like to find anything at low cost that she could practice on at home. They may have something, or have a customer who has something that could work. Remember, if they do have something that fits, it’s a good idea long term for them to sell something to you because you’re somewhat likely to become a customer for things like sheet music and perhaps to eventually replace the piano/keyboard. This isn’t a guarantee, however.

You can also check out a used music store, like Music Go Round, if there are any in your area, but the prices may be higher than you’re able to pay.

Good luck in your hunt.

Q9: Grocery store scam?

I think my local grocery store is running some kind of scam and I don’t know what to do about it.

I’ve used this same grocery store for years and I have found that about half the time over the last year, one or two items are missing from my bag when I get home. The item is on the receipt but not in my bag. It’s usually a small item so I don’t complain about it as it is not worth the trip back to the store.

It has started happening most of the time when I go there. I have been watching the checkout people but I can’t see that they’re doing anything wrong. They put the items up on the belt and they get bagged and the bags get put in my cart.

I am not sure what to do. I thought about talking to the manager but I don’t want to seem crazy. I think that unless I figure out something the manager will just blow me off.
– Marcy

There are a lot of potential explanations for what is happening here. Yes, one of the explanations is a checkout person grabbing and pocketing a small item from your groceries when you check out, but there are many others. Perhaps small items are missed in your cart. Maybe they’re falling out of your bag. Maybe you just missed an item that you already put away off of your receipt. It might be that you have had a long run of such incidents of various causes over the last several months.

If I were you, one thing I would do is verify my receipt as soon as I paid and had the bagged groceries. Do this a few times when you’re just getting a small number of groceries and see if there’s anything missing that’s on your receipt, right in the store.

If you consistently find a mismatch between your receipt and what’s in your bags at that point, then you have a complaint against the store. If this matches up several times in a row, then there’s another issue that has nothing to do with the store.

Q10: Taste buds and frugality

Your post made me think of this New Yorker article I clipped last fall and shared with my family (we have a wide variety of taste & smell issues):

https://www.newyorker.com/tech/…pretending-to-love-wine

I generally don’t mind bitter flavors at all (except I agree with her on radishes), but things like fruit-flavored LifeSavers are pretty much all the same to me. Most of my food dislikes have more to do with texture (pasty/gummy) than flavor. Definitely not a supertaster…
– Alicia

Everybody has different taste buds and different sensitivities, I think. Most wines taste barely any different to me, and I love things with a vinegar-y taste and with mild sour tones, like sauerkraut.

I think that if someone is ranting and raving about the big difference between two different bottles of wine and you can’t taste much of a difference, it’s not because you’re unsophisticated. It’s likely that you just have different taste sensitivity.

If you can’t taste the difference between “three buck Chuck” and a $100 bottle of wine, why buy the $100 bottle of wine? If you’re trying to “impress” a guest, just get an inexpensive but well-regarded wine – ask at a liquor store. If it’s just for you and you find wine pleasant but can’t tell the difference in wines of the same variety, get the least expensive one you like. That’s what I do.

Q11: Monthly budget question

What does your monthly budget look like?
– Carrie

Sarah and I made a decision long ago that we would not share some specifics of our life in order to protect the privacy of our children and, to a lesser extent, Sarah. This is because they did not choose for their father (or husband) to be writing about finances in such a public fashion. In order to share our full true family budget, we would have to cross a privacy line for them that we long ago agreed not to cross. I have a number of personal boundaries regarding what I share in my public writing, ones that we’ve established through careful consideration and conversation over the years.

I can share this much: in an average month, Sarah and I spend about 60% of what we earn. The rest is put aside for the future in some way – retirement savings (Roth IRAs and a 403(b)), college savings, and upcoming big irregular expenses. Our income is well within the limits of a Roth IRA, so we’re not making money hand over fist by any means.

Compared percentage-wise to the average American budget, we definitely save more. We spend quite a bit less on food and utilities and transportation and somewhat less on entertainment and travel. In other categories, our spending is at or above the American average, but not incredibly so.

Our most effective ways for keeping our spending below our income is to cut back on nonessential spending on things like household supplies and food, to buy budget-conscious cars and appliances, to avoid debt as much as possible, and to have much of our retirement savings be completely automated (the only thing that isn’t is our Roth IRA contributions, which I usually do manually for the whole year at the start of the year).

Q12: Update on principles

I’ve been looking forward to the post on your principles that was mentioned a few weeks ago. Is it still coming?
– Aiden

Yes, it’s still coming. I ended up making a big list of my principles and I’m trying to figure out how to turn that list into a single useful post.

If I just make it a list with no comments, it’s a fairly short article, but I don’t think it makes a whole lot of sense.

If I use a lot of the comments I’ve added, it’s a very long article, maybe too long.

I’m also still editing the list, trying to figure out which principles are just rewrites of other ones and really condensing the list down to maximum meaning.

I’m still tinkering with it and trying to figure it out. Rest assured, I’m working on it.

Got any questions? The best way to ask is to follow me on Facebook and ask questions directly there. I’ll attempt to answer them in a future mailbag (which, by way of full disclosure, may also get re-posted on other websites that pick up my blog). However, I do receive many, many questions per week, so I may not necessarily be able to answer yours.

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