UK tells service providers: brush up on customer service

Gary Adams

manwithtoiletbrush.jpg

Here’s an interesting stat: one in ten banking customers would rather clean their toilet than speak to their bank’s customer service team.

Here’s an interesting stat: one in ten banking customers would rather clean their toilet than speak to their bank’s customer service team.

This is according to research by Redshift Research, which surveyed over 1,000 UK customers and 100 business ‘decision makers’ in banks and broadband providers (although it doesn’t say what decisions they make).

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Source Moneywise http://ift.tt/23vvizu