Thousands of customers of HFC Bank and John Lewis Financial Services, which are both now part of HSBC, are due redress after the firms overcharged people in debt.
Between 2003 and 2009, customers of HFC and John Lewis who fell into arrears were referred to the firms’ nominated solicitors who added a 16.4% “debt collection charge” to the balance.
Source Moneywise http://ift.tt/2j2n95O
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