Energy complaints fell by 32% in 2016 compared to the previous year, taking complaints to their lowest level in three years.
According to energy regulator Ofgem and complaints arbitrator the Energy Ombudsman, 3.5 million complaints were made in 2016 – down from 5.1 million in 2015 and 6.7 million in 2014.
Source Moneywise http://ift.tt/2mcn55p
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