Another day, another… list of awesome work-from-home customer support jobs!
Whether you’re looking for a flexible side-gig, want to stay home to get more family time or just don’t like being around people all that much (hey, I feel you!), we found five jobs you can do from the comfort of your living room.
1. Happiness Engineer at Automattic
Honestly, who wouldn’t want to introduce themselves as a professional Happiness Engineer?!
Automattic is the company behind the software that powers sites like WordPress and WooCommerce.
To become a Happiness Engineer, you should — get this — be passionate about making people happy. You should be able to answer people’s questions efficiently and help customers understand how to get the most out of Automattic’s products.
You should have clear communication skills, a patient and compassionate attitude, and some basic technical knowledge. A good sense of humor doesn’t hurt either.
Scheduling is flexible with the ability to work around the clock. No word yet on what the position pays, but we’ll update this post as soon as we find out.
Visit Automattic’s site to get specifics on applying.
2. Reservations Agent at Vacasa
Vacasa is a private vacation home rental management company.
As a reservations agent, you’ll be the first point of contact for potential customers.
You’ll be responsible for fielding phone calls and emails about reservations and pricing, collecting payments, modifying existing reservations and, on occasion, solving problems concerning the owner of a rental property.
To qualify for this position, you’ll need:
- A high school diploma or GED equivalent
- The ability to work a flexible schedule, sometimes including nights, weekends and the occasional holiday
- A quiet remote working environment
- A computer less than three years old with a secure, speedy internet connection (the company will provide you with a headset)
Big plus if you have previous travel industry experience!
To be successful in this position, you’ll need to be able to communicate in a positive, professional and “customer-centric” way, have strong written communication skills and be able to clarify, address and solve problems and concerns.
This is a full-time position and you’ll make $12 per hour (plus commission opportunities).
And the icing on this cake? Some pretty sweet benefits, including:
- Health, dental and vision insurance
- 401(k) with 4% employee match
- Vacation time
- Paid sick leave
- Paid holidays
- Employee discounts
Think about it: vacation time plus employee discounts on vacation rentals? Yes. Yes, please.
You can apply to become a part of the Vacasa team here.
3. Customer Service Representative for Packlane
Packlane is a company that helps business owners create custom packaging for their products and orders.
As a customer service representative, you’ll be expected to communicate with customers (especially during live chats), be a serious problem solver, keep customer accounts up to date and be a bit of a know-it-all when it comes to the product info, pricing, technical issues and customer orders.
To thrive in this position, you should be meticulous in your work, a passionate people-person, a reliable worker, a solid communicator and have a firm grasp of Adobe Creative Suite.
Pay is $10-12 per hour.
If you’re interested in working for what seems like a pretty neat company, you can apply here.
4. Customer Service Representative at Stericycle
Stericycle is a communications solutions company that provides communication-based services and technologies to customers.
In this position, you’ll be responsible for:
- Answering phone calls
- Providing information, answering questions, documenting interactions and scheduling appointments
- Delivering messages and content to clients
Stericycle is looking for someone who:
- Has a firm grasp on the English language
- Is able to speak clearly during customer interactions
- Can accurately document information during customer calls
- Is able to multitask efficiently
- Has completed at least 3 years of high school and is at least 17 years old
- Is able to work flexible shifts from home
Pay and benefits are not listed, but we’ll update the post with more specifics when we know more.
If you’re interested in applying for this position, visit the original job listing here.
5. Customer Service Representative for Slingshot
Slingshot is a fast-growing startup based in Orem, Utah, focused on “shaking up the pest control industry with tools that help our clients achieve the speed, interactivity, and around-the-clock availability that modern customers expect.”
As a customer service representative at Slingshot, you’ll be in charge of providing “top-notch” customer service over the phone and live web chat, scheduling appointments and connecting clients with the company’s in-house pest experts.
Slingshot is looking to hire someone who:
- Is friendly, intelligent and genuinely cares for people
- Possesses clear communication skills, both written and verbal
- Is proficient with computers and business communication
- Has flexible, full time availability (35+ hours per week) with the ability to work occasional weekends and holidays
- Is a self-motivator
For this position, you’ll work primarily from home but will need to be within a 1.5 hour drive of Slingshot HQ in Orem.
Benefits include health care, paid time off and a 401(k) match. Pay is base plus commission, and Slingshot notes that customer service representatives make between $10 and $13 hourly.
To apply for this position, check out the original job listing here.
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Your Turn: Do you crave the flexibility of a work-from-home job?
Grace Schweizer is a junior writer at The Penny Hoarder.
This was originally published on The Penny Hoarder, one of the largest personal finance websites. We help millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. In 2016, Inc. 500 ranked The Penny Hoarder as the No. 1 fastest-growing private media company in the U.S.source The Penny Hoarder http://ift.tt/2oKs7YW
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