There are a few things in this life we can count on: death, taxes… and Amazon’s seasonal hiring of work-from-home customer service associates.
And since it’s not tax season, and since the fact that you’re reading this post proves to me that you’ve woken up very much alive again today, that only leaves one option: It’s seasonal hiring time at Amazon.
Right now, the company is looking for part-time, full-time and seasonal work-from-home customer service associates to help during the peak holiday season.
(Psst! There’s one more thing that seems to be constant in this life: Everyone wants to work from home. If you’re on the hunt for a work-from-home job, be sure to like our Jobs page on Facebook — we post awesome work-from-home opportunities there all the time!)
Become an Amazon Customer Service Associate
As a seasonal customer service associate at Amazon, you’ll be a part of the 24/7 virtual customer service team.
You’ll communicate with customers via phone and live chat to answer questions, solve problems and resolve concerns and queries. You’ll assess each customer’s situation, set appropriate expectations, provide helpful solutions and work to resolve conflicts while upholding company values. You should be patient in stressful situations and able to prioritize and empathize with customer needs.
You must have a high school diploma or GED equivalent, at least one year of experience dealing with customers and be proficient in English. You should be able to navigate the internet, including multiple browsers, chat platforms and email tools. Basic typing, phone, computer navigation and communication skills are required.
You must have a fast, reliable, wired internet connection. Amazon will send you any required tools, including a headset.
Apply for a Seasonal Job at Amazon
There are a few different work-from-home customer service associate opportunities available at Amazon right now, including full time, part time and military-preferred. Hours, training, pay and location requirements vary slightly. Here are the details on the available positions:
Full-Time, Seasonal Work-From-Home Customer Service Associate (Military Preferred)
To apply for this position, you must live in one of the following 35 states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Utah, Virginia, West Virginia, Wisconsin or Wyoming.
Military service members and their families are preferred for this position.
This position is full time, and you’ll work up to, but no more than, 60 hours per week. Available shifts will include days, afternoons and evenings and may include weekend hours. Schedules may change during your employment. Hours may increase during peak season (Thanksgiving through mid-January), and you may be required to work on holidays. If you’re a student, Amazon will do its best to accommodate your schedule.
This is a temporary position that lasts about six months, though there may be opportunities for long-term employment.
This position pays $10 per hour and includes bonus opportunities. Training is paid and takes place online.
To apply for this position, go here.
Full-Time, Seasonal Work-From-Home Customer Service Associate
To apply for this position, you must live in one of the following 17 states: Alabama, Arkansas, Georgia, Idaho, Kansas, Kentucky, Louisiana, Mississippi, Nebraska, New Mexico, North Carolina, Oklahoma, South Dakota, South Carolina, Tennessee, Utah or West Virginia.
This position is full time, and you’ll work up to, but no more than, 60 hours per week. Available shifts will include days, afternoons and evenings and may include weekend hours. Schedules may change during your employment. Hours may increase during peak season (Thanksgiving through mid-January), and you may be required to work on holidays. If you’re a student, Amazon will do its best to accommodate your schedule.
This is a temporary position that lasts about six months, though there may be opportunities for long-term employment.
This position pays $10 per hour, and includes bonus opportunities. Training is paid and takes place online.
To apply for this position, go here.
Part-Time Flex Work-From-Home Customer Service Associate (Military Preferred)
To apply for this position, you must live in one of the following 34 states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Utah, Virginia, West Virginia, Wisconsin or Wyoming.
Military service members and their families are preferred for this position.
This position is part time, and you’ll work an average of 20 to 29 hours per week. Available shifts will include days, afternoons and evenings and may include weekend hours. Schedules may change during your employment. Hours may increase during peak season, when you may be required to work as many as 40 hours per week. You may be required to work on holidays. If you’re a student, Amazon will do its best to accommodate your schedule.
Being able to work a flexible schedule is required.
This position pays $12 per hour after a four-week paid training period during which you’ll make $10 per hour.
To apply for this position, go here.
Part-Time Flex Work-From-Home Customer Service Associate
To apply for this position, you must live in one of the following 34 states: Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Utah, Virginia, West Virginia, Wisconsin or Wyoming.
This position is part time, and you’ll work an average of 20 to 29 hours per week. Available shifts will include days, afternoons and evenings and may include weekend hours. Schedules may change during your employment. Hours may increase during peak season, when you may be required to work as many as 40 hours per week. You may be required to work on holidays. If you’re a student, Amazon will do its best to accommodate your schedule.
Being able to work a flexible schedule is required.
This position pays $12 per hour after a four-week paid training period during which you’ll make $10 per hour. A minimum of 25 hours per week is required during the training period.
To apply for this position, go here.
Grace Schweizer is a junior writer at The Penny Hoarder.
This was originally published on The Penny Hoarder, one of the largest personal finance websites. We help millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. In 2016, Inc. 500 ranked The Penny Hoarder as the No. 1 fastest-growing private media company in the U.S.
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