Here at The Penny Hoarder, we love a good buy one, get one deal. It’s the perfect way to treat the family to a night out without throwing the budget to the wind.
But in a recent class-action settlement agreement, Burger King said it accidentally overcharged some of its customers who used a BOGO Croissan’wich breakfast sandwich coupon.
The error affected less than 10% of people who used the coupon.
According to the settlement agreement, Burger King investigated the allegations by looking at a random sample of receipts and found that customers who purchased a Croissan’wich as it appeared on the menu with eggs, cheese and meat got the deal as advertised. The price they paid for two sandwiches with the BOGO coupon was the same as the cost of one sandwich alone.
Customers who were charged more were those who made special requests to remove the egg, cheese or meat from their sandwiches.
In those cases, the slimmer sandwiches normally cost less than the sandwiches with the works, but when Burger King employees added the BOGO coupon, it charged those customers the price of a complete sandwich, not the lower price they would normally pay for the special-ordered sandwich.
Burger King denied that it intentionally did anything wrong and has since updated its system to correct the problem.
What You Get From the Burger King Croissan’wich BOGO Settlement
If you purchased a Croissan’wich without the egg, meat or cheese and used a BOGO coupon between Oct. 1, 2015, and May 19, 2017, you may have some money coming your way.
If you think you qualify for this class-action settlement, submit a claim online or print a claim form, and send it in before Jan. 19, 2018.
If you have receipts to prove your purchase, you could get $5 cash for each eligible receipt you submit.
If you don’t have a receipt, you can still submit a claim, but you’ll receive a $2 Burger King gift card instead of a cash refund. Unfortunately, if you don’t have receipts, you only get one gift card, even if you were overcharged multiple times.
Desiree Stennett (@desi_stennett) is a staff writer for The Penny Hoarder.
This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.
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