If talking on the phone and solving problems are two of your favorite pastimes, we’ve got some jobs for you.
A Place for Mom, the largest senior-living referral service in the U.S., is looking for an onboarding coordinator and a customer service coordinator. Both jobs require communicating over the phone and through email with A Place for Mom customers and partners.
These jobs with A Place for Mom are totally remote, so you have the freedom to work from the comfort of your home office (or couch).
But if these jobs aren’t calling your name, no worries. Check out our Jobs page on Facebook, where we’re always posting new work-from-home opportunities!
Onboarding Coordinator at A Place for Mom
A Place for Mom is looking for a work-from-home onboarding coordinator. In this position, you would be working with senior living communities that are new partners.
Pay: Hourly, not specified
Responsibilities include:
- Developing relationships with new partners
- Assisting new partners to ensure they have a proper onboarding experience
- Scheduling meetings with new partners to establish expectations
- Organizing and delivering orientation webinars to educate on best practices
- Following up with new partners regularly
- Preparing weekly reports for the senior manager and partner development teams
Applicants for this position must have:
- Two to three years of experience in customer service
- Ability to properly communicate with executives via phone or email
- Excellent organization skills
- An enthusiasm for building and maintaining relationships
- The ability to prioritize responsibilities while meeting work expectations
- Microsoft Office Suite proficiency
Nice to haves:
- A bachelor’s degree
- Previous experience with A Place for Mom or another senior living service
Apply here for the work-from-home onboarding coordinator job.
Customer Experience Coordinator at A Place for Mom
A Place for Mom is also looking for a work-from-home customer experience coordinator.
You would be in charge of answering questions and concerns from partner senior living communities and affiliate brands.
Pay: Hourly, not specified
Responsibilities include:
- Answering calls and emails from communities
- Verifying accuracy of data used by the Senior Living Advisors team
- Contacting communities that submitted cancellation notices
- Taking part in team meetings/calls
- Handling any concerns from partners
Applicants for this position must have:
- An enthusiasm for customer care and building relationships
- Ability to use customer relationship management software and tools
- The focus to work independently while meeting deadlines
- Microsoft and Google Suites skills
- A designated work-from-home office space that is free from distractions
- The ability to work a 40-hour week
Nice to haves:
- A bachelor’s degree
Apply here for the Customer Experience Coordinator Job at A Place for Mom.
Kaitlyn Blount is a junior staff writer at The Penny Hoarder.
This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.
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