That Vitamix blends the heck out of just about anything, doesn’t it?
But when you spend $350 or more for a powerful blender, you don’t expect it to leave something extra in your fruit-and-veggie puree.
A class-action lawsuit against the Vita-Mix Corp. claimed the top seal of the blade assembly in some Vitamix blenders was defective, leaving tiny black flecks of nonstick material in the blended contents.
The suit claims the company is guilty of negligent design, fraud and breach of contract. Vita-Mix hired a third party to test the flecks and found they were harmless when ingested, according to the settlement website.
Vita-Mix didn’t admit fault, but agreed to settle the case and compensate customers who were disappointed in its products’ performance.
Although there are about 6 million blenders eligible for the settlement, Vita-Mix’s head of communication told Time Money the company isn’t sure how many of the eligible blenders actually experienced the flecking problem and said Vita-Mix anticipates “the number of claimants will be small.”
Is Your Vitamix Blender Eligible for This Settlement?
Your blender is eligible for a gift card or replacement part if it falls in one of these categories:
- Your Vitamix household blade assembly shows a date of Jan. 1, 2007, through Oct. 1, 2016.
- Your Vitamix commercial blender came from a third-party dealer after Sept. 15, 2015, and before Aug. 9, 2016.
Look for the assembly date on the top of one of the blades in the bottom of the blender. You’ll need your Vitamix’s 18-digit serial number as well — it’s on the back or bottom of the motor base.
When you file a claim for a household blender, you can choose a $70 Vita-Mix gift card or a replacement blade assembly. The Vitamix online store sells spatulas, cookbooks, container cups and other accessories for your blending hobby.
If you choose the replacement part, Vita-Mix will send you a box and a prepaid shipping sticker so you can send your blender in to have the replacement installed. You can expect to get your blender back in 10 days from the date Vita-Mix receives it.
If you have a commercial version, you can only get a replacement blade — there’s no gift card option.
The settlement awaits approval in court on March 27, 2018. In the meantime, you can file your claim. The deadline to file is Sept. 28, 2018.
Lisa Rowan is a senior writer and producer at The Penny Hoarder.
This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.
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