If you understand the ebbs and flows of moderating social media pages and are looking for a full-time job using those skills, then Sutherland wants you.
Sutherland, a business processing outsourcing company, is looking for a work-from-home social media moderator and will pay $19 per hour. This gig is available for people living in the greater San Diego area or the greater Rochester, New York, area.
As a work-from-home social media moderator, you’ll be the first line of defense in social customer support, identifying concerns before they become major issues.
This gig is 100% remote and has a regular work schedule, but you may be asked at any time to jump back online for off-hour assistance. Your normal schedule will be:
Sunday: 5 a.m. to 2 p.m. PST
Monday: 5 a.m. to 2 p.m. PST
Tuesday and Wednesday: Off
Thursday: 1 p.m. to 10 p.m. PST
Friday: 1 p.m. to 10 p.m. PST
Saturday: 8 a.m. to 5 p.m. PST
If this work-from-home gig isn’t what you’re looking for, then don’t worry. Check out our Jobs page on Facebook. We post new opportunities there all the time.
Work-at-Home Social Media Moderator at Sutherland
Pay: $19 per hour
Responsibilities include:
- Moderate the social media pages of Sutherland clients, including Facebook, Twitter, Pinterest, YouTube, Google+, Yelp and anywhere else clients have or want to develop a social presence
- Identify potential social media influencers for partnerships
- Report any potential issues, risks and concerns that develop on social platforms
- Help internal stakeholders improve the flow of content and information
- Help the community manager with content and prize fulfillment
- Request updates to social media documentation
- Assist with customer support inquiries
Applicants for this position must:
- Have a quiet, distraction-free home office in the greater San Diego area or the greater Rochester, New York, area
- Have a high school diploma or GED
- Have basic PC keyboard skills and experience using Microsoft Office programs like Outlook, Word and Excel
- Have one to two years experience in a related field, including online moderation, social media or customer support
- Have some knowledge of social media analysis tools such as Oracle SM and Radian6
- Have a strong internet connection with (no wireless and/or satellite internet service providers)
- Have a hard-wired internet connection capable of supporting high-speed response rates
- Have a computer that meets required specifications
- Use one of the following operating systems: Windows 7, Windows 8, Windows 8.1 or Windows 10
Apply here for the work-at-home social media moderator position at Sutherland.
Matt Reinstetle is a staff writer at The Penny Hoarder.
This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.
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