Apria, a home healthcare service provider, is looking to fill four work-from-home customer service positions. The reps will be tasked with resolving customer issues and answering inquiries about the status of their orders.
Apria offers home healthcare products and services, including home oxygen therapy, sleep apnea therapy, non-invasive ventilation therapy, negative pressure wound therapy, home medical equipment and more.
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Customer Service Specialist at Apria Healthcare
Pay: Not specified
Responsibilities include:
- Answering customer inquiries about order status from referral sources and patients via phone, fax, electronic documents and the web
- Receiving referral requests for home equipment and services
- Providing info on equipment, supplies and services
- Maintaining a professional etiquette when interacting with customers
- Promoting company products and services
- Following regulatory compliance policies and procedures
- Handling inbound and outbound phone calls, emails and texts to patients and referrals
- Performing other duties when required
Applicants for this position must:
- Have a high school diploma or GED
- Have at least two years of related experience
- Have five years of call center experience (preferred)
- Have five years of customer service experience (preferred)
Apply here for the Customer Service Specialist position at Apria Healthcare.
Matt Reinstetle is a staff writer at The Penny Hoarder.
This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.
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