Capital One began its business in 1994 in Richmond, VA. This bank offers plenty of lending options for businesses and commercial properties, such as loan syndications, multifamily property financing, SBA loans, and more.
Capital One has a BBB rating of one and a half out of five stars and a TrustPilot score of two out of five stars.
Capital One Overview
Capital One has 755 branches and 2,000 ATMs across the U.S., U.K., and Canada. 
Even though this bank is primarily known for its credit card services, Capital One also has a business and commercial banking divisions, which focus on various types of lending.
Capital One announced in late 2017 that they would no longer offer mortgages on single-family homes due to the complexity of the market.
It is undetermined if Capital One will offer mortgage rates again.
Current Capital One Mortgage Rates
Capital One Mortgage Options
Capital One offers a wide selection of commercial and business loans, including:
Loan Syndications
Capital One offers flexible options for companies that need a credit structure that exceeds the limits set by many other banks. It works with business owners to structure a transaction that makes sense for both parties.
Syndicated loan agreements provide borrowers with efficient access to large amounts of credit, reduce the time spent negotiating credit agreements, improve financial control, and require only one request to decrease funds and create any changes to this transaction.
Business owners can use this funding as working capital, which they can use toward expenditures, acquisitions, and renovations.
Commercial Real Estate Lending
People looking to invest in a hotel, restaurant, shopping center, or other forms of commercial real estate can look into Capital One’s flexible options. This bank understands the importance of having enough working capital in commercial real estate. For this reason, it works cohesively with borrowers to create effective transactions for their specific needs.
Multifamily Property Financing
Capital One works with investors interested in purchasing multifamily real estate properties. Whether they want to be a landlord or want to go in on an investment with a group, it offers assistance and loans to help people achieve their goals.
Small Business Administration Loans
Small business owners might need to borrow some funding in order to achieve their goals. Small business loan options allow for longer payback terms and higher borrowing limits than many other conventional bank offerings. Some of their small business administration loan offerings include:
- SBA 504 Loan Program, which works with a private, non-profit company that works to develop local communities
- SBA 7(a) Loan Program, the most basic business loan: benefits include long-term financing, no balloon payments, and fixed maturity
Capital One Mortgage Customer Experience
Capital One offers plenty of explanations on its products on its website, whether you’re wondering about business lending or commercial loans. There is also an FAQ section, which answers the most common questions associated with these types of lending.
Capital One has received a substantial amount of recognition since its founding. It was named one of the “World’s Most Admired Companies” by FORTUNE. It is also considered one of the “Civic 50” Most Community-Minded Companies in the S&P 500.
Additionally, it was awarded several times for being “a great place to work,” especially regarding diversity and the millennial workforce.
The lender has experienced a few scandals in the credit card sector, however. One instance in 2012 caused the corporation to pay $210 million in settlement charges regarding the “deceptive” marketing of various credit card add-on products, according to Business Insider.
Capital One Lender Reputation
Founded in 1994, Capital One is a large bank that offers a variety of financial services, including commercial and business lending. Thanks partly to its 194 complaints on BBB, it has an overall score of one and a half out of five stars. It also has a TrustPilot score of two out of five stars, according to its 50 online ratings.
While these numbers may be justifiably worrying, it’s important to keep in mind that satisfied customers rarely give feedback, whereas disgruntled ones are more likely to do so. Considering Capital One’s fairly recent issues in the credit card sector, it’s surprising that the bank’s reviews aren’t worse.
- Date Collected: Nov. 7, 2018
Capital One Mortgage Qualifications
Generally, applying for a business or commercial loan requires borrowers to meet certain minimum qualifications. Lenders’ requirements can vary, but most typically require information on the following:
Credit Scores
Most banks, including Capital One, take borrowers’ credit scores into consideration when qualifying individuals for loans. Business owners might also consider building their business credit to apply for more flexible loan options.
Financial Documents
Many different lenders request that business owners and commercial real estate investors provide them with the following:
- Personal and business tax returns
- Balance sheet
- Income statement
- Commercial leases
- Business licenses
- Personal and business bank statements
Adequate Collateral
Many lenders require their borrowers to offer up some sort of asset that the lender can seize if the borrower cannot make their payments on time.
Capital One Phone Number & Additional Details
Homepage URL: https://www.capitalone.com/
Company Phone: 703-448-3747
Headquarters Address: Capital One, 1680 Capital One Dr., McLean, VA 22102
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